Shipping Terms and Conditions

Last Updated: March 2026

These Shipping Terms and Conditions describe how Ewatchmen Security Solutions handles the delivery of products purchased through our website.

1. Shipping Coverage

Ewatchmen currently ships products across Delhi and nearby regions. Shipping to other locations may be available depending on the product and courier availability.

Our primary service areas include:

Saket
Khanpur
Malviya Nagar
Pushp Vihar
Dr. Ambedkar Nagar
Delhi – Pincode 110062 and nearby areas

For deliveries outside these areas, customers may contact us before placing an order.

2. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

3. Delivery Time

Estimated delivery time depends on the delivery location and courier service.

Typical delivery times:

Delhi & Nearby Areas: 1–3 business days
Other Regions: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges may vary depending on:

Order size and weight
Delivery location
Courier service used

Shipping charges, if applicable, will be displayed during checkout before confirming the order.

5. Local Delivery and Installation

For customers located in Delhi and nearby areas, we may offer:

Direct delivery by our technician
Optional installation services for CCTV, IP cameras, alarms, and related equipment

Installation charges are separate from product shipping and will be communicated in advance.

6. Order Tracking

If the order is shipped via courier, tracking details may be provided to the customer through:

Customers can use the tracking number to monitor shipment status.

7. Delivery Attempts

Couriers typically make 2–3 delivery attempts. If delivery fails due to incorrect address or customer unavailability, the order may be returned.

Customers may be responsible for re-shipping charges if re-delivery is required.

8. Damaged or Missing Items

Customers are requested to inspect the package upon delivery.

If a package appears damaged or items are missing, please contact us within 24 hours of delivery with details and photos if possible.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.
Ewatchmen will not be responsible for delays or delivery issues caused by incorrect address or contact details.

10. Contact Information

For shipping questions or assistance, please contact:

Ewatchmen Security Solutions
Delhi, India

Phone / WhatsApp: 9990989767

By placing an order through our website, you agree to these Shipping Terms and Conditions.